Many companies fail to successfully establish customer apps. Yet they offer enormous opportunities: an app is more than just another channel - it can become a loyalty tool. Digital loyalty cards, gamification elements such as eCash and the development of a community can inspire customers in the long term - even in sectors with supposedly lower customer satisfaction, such as the fashion and construction industries. Find out why the investment is worthwhile, how a modular approach makes implementation easier and how innovative features can revolutionise interaction with customers.

Do you rely solely on word of mouth? In today's digital world, that's no longer enough. Potential customers search for you online before taking the next step. Without a compelling website, recommendations will fall on deaf ears – and you'll lose customers. Find out why your online visibility is the perfect upgrade for your word of mouth and how you can attract more new customers with simple means.

Newsletters are a proven tool for addressing customers directly and informing them about current offers or news. But as soon as it comes to tracking opening rates and clicks within the e-mails, it gets complicated. Here you can find out what to look out for.

Stocktaking is more than just a legal obligation - it is a key process for creating clarity about your own inventories. It helps you to maintain an overview, identify weaknesses in the warehouse process and introduce targeted improvements. A stocktake doesn't have to lead to a standstill - with the right preparation, modern tools and clear strategies, you can make the process lean and efficient.

EU regulation 2023/988 on product safety will come into force on 13 December 2024. This means that every online shop will have to provide manufacturers' information on the product pages in a legible manner. A mammoth task, but necessary to protect consumers from low-quality products. With TYRIOS, however, the effort involved is manageable – thanks to the brand editor.

The new OTP process in TYRIOS revolutionises customer communication and service processes: with simple authentication using a one-time password, customers can access their account data, enjoy GDPR-compliant transparency and manage their data at any time. This relieves the pressure on customer service and significantly increases employee efficiency. Find out how TYRIOS uses this innovation to support companies in the digitalisation of customer processes, not only in retail.

In e-commerce, high-quality product data is often the key to success. However, many suppliers and manufacturers make typical mistakes when providing their data, which can lead to a loss of sales. In our new blog article, we show you the 10 most common mistakes – from insufficient image quality to a lack of automation – and give you practical tips on how to avoid them. Find out how structured data, correct stock levels and complete product descriptions not only help you, but also your retailers, to work more efficiently and sell more.

Creating accessible web experiences is crucial for inclusivity. Discover how everyday considerations can enhance web accessibility, ensuring compliance with the European Accessibility Act and avoiding potential fines. This blog post offers practical tips to improve usability without extensive technical skills, emphasizing common sense and compassion. Learn about clear navigation, logical content placement, and more to make your website welcoming for all users. Explore simple, affordable measures to make your digital space accessible, just as you would prepare your home for guests.