Paper chaos vs digitalised processes. Split screen with two scenarios

Digital mandate managementManage SEPA direct debits efficiently

The same problem every month: writing invoices, reminding customers, checking payments. Obtaining SEPA mandates is particularly tedious in the regular customer business - filling out paper forms, typing in data manually and hoping that no mistakes are made. But this is now a thing of the past!

With the new SEPA function in TYRIOS, this process is completely digitalised. No more paperwork, no more manual data entry - instead a simple, fast and secure self-service for customers and companies.

OTP login: manage SEPA mandates simply by e-mail

It used to be complicated: A clerk had to enter SEPA information manually and store SEPA mandates issued in writing. Errors and delays were inevitable, especially for companies that regularly work with direct debits.

With TYRIOS and the new OTP (One-Time Password) workflow, this is now much easier. The customer's e-mail address is sufficient to log in securely to the customer profile - no password required. This gives customers full control over their direct debits:

This innovation ensures maximum transparency, reduces queries and makes it particularly convenient to use. Customers can view their payment agreements at any time and companies benefit from automated, error-free processing.

This means less administrative work, better control over recurring payments and faster, uncomplicated processing for everyone involved.

TYRIOS backend for end customers: SEPA mandates can now be managed by customers themselves in the self-service profile.

Automated SEPA mandates - less effort, more control

With the new digital mandate management, customers can:

  • Create and manage SEPA mandates directly online - without manual processes or queries.

  • Store different mandates for different invoice types - e.g. membership fees for clubs separately from service or licence invoices.

  • Flexible adjustment of bank details - if account details change, customers can update their mandate themselves.

This not only reduces the administrative workload for companies, but also significantly simplifies payment processes for customers.

Conclusion: A simple and secure payment process

The extended SEPA function in TYRIOS saves companies, organisations and customers time and stress. All direct debit mandates can be managed in one central location, can be used flexibly and offer maximum transparency.

Use it now in TYRIOS and optimise your payment process!

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