We use cookies in order to give you the optimal experience of our website. Some of them are required for the operation of this site (e.g. in order to use the shopping cart). Others allow us to enhance our online offers and to display them efficiently. You can use the settings to determine which cookies you will permit. Further details can be found in our privacy policy.
  • Required
    These cookies are required for the functionality of this site, e.g. by making it possible to add products to the shopping cart. Furthermore, this type of cookie guarantees that you can log into your account and that you can stay logged in, in order to maintain access to your order details. Required cookies are exclusively used on this Website. No data is transferred to third parties.
  • Comfort
    These cookies allow the custom tailoring of certain features in order to enhance the user experience and simplify the use of our site.For instance, they make it easier to search for and find suitable products. Cookies used to enhance the user experience are exclusively used on this site and no data is passed on to third parties.
  • External Media
    We provide you additional media, e.g. videos or maps. This media is provided by third parties, who are using cookies.Cookies for external media is used by third parties or publishers. We do not have any control about this cookie usage.
  • Statistics
    In order to further improve our Website, we collect anonymous data for statistics and analysis. These cookies enable us to keep track of traffic which helps us improve the site systematically. For these purposes, only anonymous data is passed on to third parties.
  • Marketing
    Marketing cookies help us to inform you about interesting offers on other websites. Marketing cookies are used by third parties or publishers in order to present personalized adds.

Double opt-in procedure for newsletter registration


Double opt-in requirement

General newsletters usually have an advertising character, because they are not based on an existing transaction (transactional newsletter), but they want to create awareness for your company and your offer. Therefore, competition law forces you to obtain the customer's confirmation that he or she should really receive these general newsletters. The law explicitly states that it must be a double opt-in. This means that after registering on your website, the customer must first be asked again whether he really wants to register for the newsletter. Only when the customer confirms, the confirmation is considered valid.

Automatic processing

TYRIOS takes over the automatic processing of the double opt-in registration for you. For this purpose, the system automatically sends a corresponding email to the newsletter recipient after registration. You can change and process this email at any time. You can find it here:

  1. Go to the customer area > System > Manage mail templates.
  2. Here you will find an entry for "Newsletter - Confirmation Mail". You can now manage the template via "Edit template".

When editing the template, make sure that the link to the confirmation remains intact. You will find the available patterns listed under the editor.

Attention: Consent may expire automatically

When using the newsletter system, make sure that you regularly send a newsletter to your customers. If you have not sent a newsletter for a longer period of time, you can no longer assume that the double opt-in is valid. The consent may have lapsed. The period is not regulated by law. However, judgments speak of 6 months. Our recommendation is therefore that you should send a newsletter at least once a quarter to be on the safe side.

TYRIOS does not automatically remove the double opt-in, as there is no legal regulation to date. However, it is possible to store an individual script that is automatically activated here. This way you can be on the safe side. Please contact us specifically if you need this.

Subscribe to our newsletter

Stay informed at all times. We will gladly inform you about product news and offers.