Introduction to TYRIOS eCash and Bonus Points
Questions:
- What is TYRIOS eCash?
- How do loyalty points work?
- What is the difference between single store and portal mode?
- How much is a loyalty point worth?
Description:
TYRIOS eCash is a complete loyalty and coupon platform that allows customers to earn and spend points on their purchases. It operates in either a dedicated single store setup or a multi merchant portal where independent businesses share a unified loyalty network. Every point earned directly equals one cent, ensuring clear and simple value tracking for both merchants and customers.
Solution:
TYRIOS eCash and Bonus Points
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Understand the Point Value
The system calculates all loyalty points in integer cents to eliminate rounding errors. One point is always equal to exactly one cent (for example, 100 points equals 1.00 Euro).
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Identify the Operating Mode
The platform runs in two distinct modes. Store Mode is used when a single company runs its own self contained loyalty program. Portal Mode is used when multiple independent merchants participate in a shared loyalty network.
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Learn How Points are Consumed
When a customer redeems points, the system uses a first in, first out method. The oldest accumulated points are always deducted first to ensure fair and accurate point expiration later on.
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Understand the Settlement Process
In Portal Mode, customers can earn points at one store and spend them at another. The system automatically tracks these cross merchant transactions and generates clearing invoices to settle the financial balances between the participating businesses.
Tips and Tricks:
Pro-Tips:
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Points are tracked strictly as whole numbers to maintain perfect financial accuracy.
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The first in, first out redemption engine automatically protects customers from losing points unnecessarily during yearly expirations.
Warnings:
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Ensure your staff understands that 1 point equals 1 cent when explaining the program to customers.
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In Portal Mode, merchants must be prepared for the automated clearing process that settles cross store point redemptions.