Manage SEPA History
Questions:
- How can I cancel a SEPA file?
- How do I revert a SEPA payment?
- Where do I find the SEPA generation log?
Description:
This guide explains how to find your generated SEPA files and execute a cancellation (Storno) workflow. You will learn how to cancel a SEPA log and verify that the associated bills are reverted to an open and unpaid status.
Solution:
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Navigate to the SEPA Log Overview - Open the BillSepaLog overview in your system to find the log for the previously generated SEPA file.
Order Management -> Export -> SEPA History
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Execute the Cancellation - Locate the specific file log and execute the cancellation action (using the DELETE or cancelSepaData function).
Click on the 3 dots & you will get Cancel SEPA option
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Verify the Cancellation Time
Review the log details to verify that the stornoTime property has been successfully set by the system.
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Check the Associated Bills
Open the bills associated with the cancelled SEPA file to check their BillDataPayment lines. Ensure that the payment lines have been successfully cancelled, making the bills marked as open and unpaid again.
Tips and Tricks:
Pro-Tips:
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Always verify the exact generation date and time in the log overview before executing a cancellation to ensure you are reverting the correct batch.
Warnings:
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Cancelling the SEPA data in the system only reverts the status internally; it does not stop your bank from processing the file if you have already uploaded the XML to your banking portal.