How to Enable Two-Factor Authentication (2FA)?
Questions:
- How do I turn on 2FA?
- How do I set up my authenticator app?
- How do I secure my account with an OTP code?
Description:
Two-Factor Authentication (2FA) provides a critical layer of protection for your account data.
We will show you, step by step, how to:
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Access Security Settings: Locate your authentication preferences.
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Set Up Authenticator: Use the system's QR code to link your device.
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Verify Your Identity: Confirm the setup with a verification code.
Solution:
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Go to My Profile - Click on the user profile icon from header option

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Navigate to your user settings by selecting "My Profile" from your main dashboard menu.

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Locate Two-Factor Authentication - Go to the "Two-Factor Authentication" section within Basis data Page

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Initiate Setup and Scan QR Code
Select the option to Enable 2FA. You will use the provided QR code to complete the authenticator setup on your mobile device.
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Enter Your Verification Code - An OTP Verification Dialog will prompt you to confirm the linkage. Open your authenticator app and enter the generated verification code.

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Verify and Save
Submit the verification code to finalize the process. Once verified, your security status will update to show that 2FA is successfully enabled.
Tips and Tricks:
Pro-Tips:
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Ensure you have your mobile device and authenticator app ready before starting the setup.
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If your code fails, wait for the authenticator app to generate a fresh code and try again.
Warnings:
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You must complete the verification process; empty or invalid OTP codes will be rejected by the system.
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The setup will not be saved if you enter an expired code.